Last Updated: 10 September 2026
At Psychalov, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect information when you use our website or purchase our products.
1. Information We Collect
When you use our website, place an order or contact us, we may collect information such as:
Name
Mobile number
Email address
Billing and shipping address
Order and transaction details
Information provided when contacting customer support
Device, browser and website usage information through cookies and similar technologies
2. Payment Information
Payments may be processed through third-party payment service providers such as Razorpay.
Psychalov does not store your complete credit/debit card details, UPI credentials, passwords or other sensitive payment credentials on its servers.
Payment information is handled by the applicable payment service provider in accordance with its privacy and security practices.
3. How We Use Your Information
We may use your information to:
Process and fulfil orders
Deliver products
Process payments and refunds
Provide customer support
Communicate regarding your orders
Improve our website, products and services
Prevent fraud and misuse
Comply with applicable legal and regulatory requirements
Send promotional communications where permitted and where you have provided the necessary consent
4. Sharing of Information
We may share relevant information with trusted third-party service providers where necessary to operate our business, including:
Payment gateways
Logistics and courier partners
Website and technology service providers
Customer support and communication service providers
Government authorities or law-enforcement agencies where legally required
We do not sell your personal information to third parties.
5. Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage and provide a better shopping experience.
You may manage or disable cookies through your browser settings, although doing so may affect certain website functionalities.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for business, legal, accounting, tax, dispute-resolution and regulatory purposes.
8. Your Rights
Subject to applicable Indian laws, you may request access to, correction of, or other appropriate action concerning your personal information by contacting us.
You may also opt out of promotional communications by using the unsubscribe mechanism provided in such communications or contacting us.
9. Third-Party Links
Our website may contain links to third-party websites or services.
Psychalov is not responsible for the privacy practices or content of such third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.
11. Contact Us
For privacy-related questions or requests, please contact:
Psychalov